Restricted entry Restrictions d’entrée

Traveller Information – COVID-19

Updated September 8, 2020

At the Fredericton International Airport, safety always comes first. The health of travellers and airport workers is our top priority during this pandemic, and we continue to monitor developments related to the spread of the coronavirus disease (COVID-19) and remain in close contact with our provincial and federal government partners.

Ensuring healthy travel through the airport

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We are asking that ONLY people who are travelling enter the terminal building. If you are not flying, please do not enter the building. This will help us to ensure social distancing and minimize exposure for employees and travellers.

 

Icon of traveller wearing a face mask

You will need to bring a community face mask with you to the airport.

In alignment with Transport Canada regulations, and the Province of New Brunswick’s emergency order, you will be required to wear a face mask during most of your journey, including:

  • at security screening,
  • at the boarding gate,
  • on board your aircraft,
  • at any time when a physical distance of 2 metres (6 feet) is not possible, and
  • at any time on request of airport security staff.

Exceptions to this requirement are:

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You will be required to maintain a distance of two metres from others, and this includes while lining up for security, check-in, and departures. When this is not possible, you will be required to wear a community face mask.

 

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Anyone who is showing symptoms of COVID-19 should not enter the airport. Remain at home and call 811 to access testing. Anyone with COVID-19 symptoms will not be permitted to board an aircraft.

 

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Many travellers entering New Brunswick are required by the Province of New Brunswick’s declaration of a state of emergency to self-isolate for 14 days.

If you have travelled in the past 14 days, you should therefore not enter the airport unless you have a specific exemption from Public Health.

In addition, some travel into New Brunswick is prohibited, and peace officers are authorized to turn anyone away when they attempt to enter.

What services have changed at the airport?

  • Food service is limited to vending machines only.
  • Car rentals: Enterprise and National Car Rentals are now operating 8am-4pm Monday to Friday and 10am-6pm on Saturday and Sunday. Any existing reservations that may have been booked in advance will still be accommodated outside of this time. Budget & Avis Car Rentals are open by reservation only, there is no walk-in service. Click here for car rental contact info.

Current air service at YFC

To book flights and for schedules, please visit the airline website.

Airlines, airports, and Transport Canada are working together to keep travellers and airport workers healthy

Here at YFC we’ve added or enhanced procedures and will continue to evolve these processes as needed:

  • We have increased cleaning throughout the terminal, with a heightened focus on high-touch surfaces.
  • Hand sanitizer stations at key terminal locations.
  • Regular disinfecting of all hard surfaces.
  • Plexiglass barriers have been installed at check-in and boarding counters.
  • Only travellers, employees, and deliveries are permitted inside the terminal building.
  • Reminder signage has been installed to assist travellers in remembering to social distance.
  • We have posted information regarding precautionary measures that can be taken by the public in key areas of the terminal.

How you can help prevent viruses, including COVID-19, from spreading

To reduce the spread of coronavirus, the Public Health Agency of Canada recommends following the same precautionary measures as you would to help prevent the spread of cold or flu:

  • Wash your hands often with soap under warm running water for at least 20 seconds.
  • Use alcohol-based hand sanitizer only if soap and water are not available.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Stay home if you are sick.
  • When coughing or sneezing cover your mouth and nose with your arm or tissues to reduce the spread of germs.
  • Immediately dispose of any tissues you have used into the garbage as soon as possible and wash your hands afterwards.

I have more questions. Who do I talk to?

Up-to-date information on the coronavirus in Canada: www.canada.ca/coronavirus.

Non-health related questions, including questions about compliance with the state of emergency: call 1-844-462-8387 (operational seven days a week from 8:30 a.m. to 4:30 p.m.) or email address helpaide@gnb.ca.

If you believe you have symptoms of COVID-19, please call 811 for screening.

Guidance on New Brunswick border restrictions: call 1-844-462-8387 on Monday to Friday from 8:30 a.m. to 7:30 p.m. and on Saturday and Sunday from 9 a.m. to 7:30 p.m.