FAQs

Where do passengers go through customs?

For outbound passengers going to the United States via Toronto, Montreal, Ottawa, or Halifax, US customs clearance is done at the respective airports.

For all other outbound passengers, customs clearance is done in the country of final destination (if connecting through another country, that country may require clearance).

For inbound passengers, customs clearance is done at the first point of entry into Canada where passengers exit the aircraft.


What time should I arrive at the airport to catch a flight?

For domestic flights, it is recommended that you arrive 1.5 hours in advance. For international flights, airlines recommend that you arrive 3 hours in advance for Caribbean destinations and 4 hours in advance for European destinations. In the event of a delay, it is recommended that you check-in for the original scheduled time as flight status can change at any time. If uncertain, please contact your airline ahead of time.


What items can you have in your carry-on luggage?

The Canadian Air Transport Security Agency (CATSA) provides a list of items that you can and cannot take on board the plane.  Please click here to find out more details.


What does YFC stand for?

YFC is the code issued to this particular airport. ‘Y’ identifies it as a Canadian airport and ‘FC’ identifies it as Fredericton.


What does it mean to have international designation?

International designation is given to airports that meet a certain set of criteria. It is not related to the number of international flights an airport has. To receive international status, the Fredericton International Airport Authority Inc. extended Runway 09/27, built a larger customs facility, refurbished the departures area, performed obstruction clearance procedures, designed ICAO Type A drawings, etc. Receiving this status was a major accomplishment and allows for more opportunities through greater credibility.


What do I need to know about travelling to the United States?

Passengers travelling to/from the US are currently required to provide the following information in advance:

  • Full Name
  • Gender
  • Date of Birth
  • Citizenship
  • Passport Number
  • Passport Expiry Date
  • Passport country of issuance
  • Country of residence
  • Your address while in the US, or if visiting various locations, the address for the first night in the US (except for US citizens or Legal Permanent Residents)

For more detailed information, please contact your airline.


What do I need for identification when preparing to fly out?

If travelling within Canada, each passenger appearing to be 12 years of age or older, must have at least one picture ID, such as a valid driver’s licence, where the name on the piece of identification matches the name on the ticket.

If travelling outside of Canada, each passenger is required to have a valid passport.


What do I do if my luggage does not arrive at the airport with me?

Before leaving the airport, you must report your lost luggage to the airline’s baggage service counter. A representative will take down your information and assign you a reference number. This number is to be given when checking the status of your lost luggage.


What do I do if my luggage arrives damaged?

Damaged luggage should be reported to your airline’s baggage service counter as soon as possible.

If you believe that your luggage may have been damaged during an inspection by security personnel, please contact the Canadian Air Transport Security Authority (Canadian airports) or the Transportation Security Administration (US airports).

 


What car rental companies are at the airport?

Avis, Budget, National, and Enterprise offer car rental services at the Fredericton International Airport. For more information, please visit the Ground Transportation section.


What are the arrival and departure times?

The arrival and departure times change on occasion. For the most recent times, please consult our Arrivals & Departures section.


Are there shuttle or taxi services to Fredericton?

Yes! For information, please visit the Ground Transportation section.


How do I report a lost item at the airport?

If you believe you have lost an item in the airport or you have found an item that you believe someone has lost in the airport, please contact the Commissionaires’ office at (506) 460-0925. Their office is located beside Air Canada Cargo across from the ATM and vending machines. If you lost an item near/on the plane, please contact your airline.


How do I get there from …?

There are several web-based mapping systems that will give you customized directions to the airport from a location that you specify. We’ve provided a Google Maps interface on our website, but you can also use Bing Maps, Yahoo! Maps, or other tools.


How do I contact my airline?

https://yfcfredericton.ca/airlines-baggage-services/


I require assistance for mobility, where can I find more information on accessibility services at YFC?

For information on services for individuals with mobility impairments, please visit our Accessibility page.


Do you have escort passes to accompany passengers to the boarding gate?

Airline operators provide this service to their passengers. Please contact your airline for more details.


Are flights on time?

For up-to-date flight information, please visit the Arrivals & Departures section or contact your airline. To receive automatic updates on your flight’s status to your mobile device or email, please click here. Most airlines provide an area to input your flight number on their website and check the flight status. They also will provide information on any travel advisories or an outlook of the day’s activities that may affect their operations and on-time performance.


What is the cost of parking?

For information about parking please consult our parking section.


How much luggage can I take on the plane?

For information on baggage allowances, please contact your airline.