Accessibility

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Hidden Disabilities Sunflower Program

The Fredericton International Airport (YFC) has officially adopted the Hidden Disabilities Sunflower Program. This program aims to support passengers with invisible or hidden disabilities by using an opt-in voluntary system. Wearing a Sunflower lanyard indicates to staff you may need extra support, assistance or time when travelling through the airport. Please note, the lanyard does not allow for expedited security screening or check-in.

Pick up your Sunflower lanyard from the Commissionaires Office, located in the YFC terminal between arrivals and departures, on the day of your travel.

For more information on this program, visit the Hidden Disabilities official website (link available in English only).

Notice of compliance requirement for Accessible Transportation for Persons with Disabilities Regulations (ATPDR)

The Accessible Canada Act which came into effect on July 11, 2019, and the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) which came into effect on June 25, 2020, apply to Fredericton International Airport Authority Inc. (FIAA).

The FIAA is subject to the following parts/ sections of the ATPDR:

    • Part 1
    • Part 4, Division 1 and 2
    • Schedule 1, Section 23

The Fredericton International Airport terminal is one level, with curbside drop off the entire length of the building, and surface parking adjacent to the building. As such, moving sidewalks, people movers, escalators/elevators etc. are not required. The Fredericton International Airport Authority administration office is located on the 2nd level, and an elevator is available.

On Arrival

Assistance from the counter to the aircraft is provided by the airline. If assistance is required, please make arrangements with your airline. Contact information available here.

The Fredericton International Airport provides curb-to-counter accessibility with the Corp of Commissionaires, which can be contacted at 506 476 6462 or security@yfcfredericton.ca.

If you require assistance for mobility, and are driven to YFC by friends or family, curbside drop-off is available for assistance to the sidewalk. Vehicles will have to be parked in the lot, however, and not left unattended at this curb.

Click here for a parking lot map that identifies curbside locations as well as designated accessible parking spots.

If you require a personal escort through the airport, including security, please make arrangements for a guest pass by contacting the Corp of Commissionaires at 506 476 6462 or security@yfcfredericton.ca.

Parking

Fredericton International Airport provides 14 accessible parking spaces in our parking lot. The lot is located at ground level close to the terminal. Click HERE for parking lot map.

Airport Terminal details

Hours of Operation

The FIAA Administration Office operates Monday through Friday, 8:00am – 4:00pm.

Hours for the terminal building vary according to flight demands. Typically, this means the airport opens 1.5 hours prior to the first flight of the day, and closes after last flight is completed and all passengers/crew have departed.

Comfort Services

  • Public washrooms are wheelchair accessible.
  • Water fountains are wheelchair accessible and have braille.
  • All doors are automatic. Entrances are button activated.
  • Security waiting rooms have wheelchair locations.
  • Wheelchair available for public use.

Facility Facts

  • The Fredericton International Airport has hard surface flooring throughout, no carpets.
  • Wheelchairs are available through Corp of Commissionaires at 506 476 6462 or security@yfcfredericton.ca and through your airline (airline contact information here).
  • Help with baggage is available through Corp of Commissionaires at 506 476 6462 or security@yfcfredericton.ca.
  • ATM machines are wheelchair accessible.
  • Payphone with TTY service is available in the arrivals area.
  • Free WIFI is available throughout the terminal.
  • The café area has moveable chairs and tables, and can easily be arranged to allow wheelchair access.
  • All tenants are ground floor with barrier-free access.

Wayfinding

  • Flight information is published on monitors/screens.
  • Flight information is announced on the public address system in both French and English.
  • The Commissionaires are located at ground level, next to the security screening area, and are available for information or assistance.

Security Screening

The Fredericton International Airport is a small airport, and CATSA representatives are always willing and able to assist passengers as needed. If assistance is required, please arrive at the airport as far in advance of your flight as possible, to allow CATSA time to assist.

Service Animals

Fredericton International Airport provides a designated relieving area for service animals near the arrivals exit. Click HERE for a map. There is also a designated pet relief area inside the departures lounge (past security screening).

Medical and Emergency Services

  • Fredericton International Airport has emergency personnel on-site 24 hours per day, 7 days per week. Medical assistance can be provided as needed.
  • Fire alarms are both audible and visual.
  • Public announcements are made in both English & French.

Contact Information